Track a report

Where's your report?

Enter the reference number from your submission email. No account required.

Reference numbers look like SHX-XXXXXXXX.

How tracking works.

Step 01

Submit a report

You get a reference number instantly — also emailed to you if you provided contact info.

Step 02

Authority responds

HRM 311, NS Public Works, or Halifax Transit acknowledges and assigns the case.

Step 03

Track to resolution

See status changes, response time, and resolution notes — public and auditable.

Lost your reference number? File a new report — your existing one still counts.