How it works

Sixty seconds to fix something in Halifax.

Six tiny steps. No forms. No phone trees. Most reports take less time than ordering coffee.

A pothole on Barrington, a broken light on Gottingen, graffiti in Point Pleasant — anything affecting your neighbourhood is fair game.

Set your location with GPS or by dragging the map pin. We auto-detect your HRM district and identify your councillor.

Take a photo or upload one. Our AI (Claude) classifies the issue, gauges severity, and drafts a professional report — usually in under five seconds.

Read the AI draft. Tweak the title, description, or category. Toggle anonymous if you prefer. You decide what gets sent.

One click sends it to the right authority — HRM 311, NS Public Works, or Halifax Transit — and CC’s your district councillor.

Your report appears on the public map. Other residents can confirm the issue still exists. Use your reference number to track resolution.

Smart routing

Where reports actually go.

The right authority gets the email. Your district councillor is always CC'd — accountability built in.

Most issues

Potholes · sidewalks · graffiti · parks · streetlights · property standards

→ HRM 311

contactus@311.halifax.ca

100-series highways

Potholes & road damage on highways 102, 103, 104, 118

→ NS Public Works

TPWPAFF@novascotia.ca

Transit issues

Bus stop damage · shelter issues · transit complaints

→ Halifax Transit

halifax.transit@halifax.ca

Every report is also CC'd to your district councillor — all 16 HRM districts covered.

First report takes about a minute. Every one after that is faster.