SolveHFX is closing in on 50 reports filed by Halifax residents — 50 real problems on real streets that are now in front of the people who can actually fix them.
That's a small number on paper. But every one of those is a pothole, a dead streetlight, a tagged wall, or a pile of illegal dumping that someone in HRM cared enough to flag — and that's now sitting in front of HRM 311 *and* the right district councillor. That's the whole point.
Here's what's new.
Smarter AI photo analysis
The thing that makes SolveHFX fast is that you don't write the report — the AI does. Snap a photo, and it figures out what the issue is, drafts a clear title and description, and picks the right category.
We've upgraded the vision model it runs on, so it's noticeably better at reading messy real-world photos — bad lighting, weird angles, multiple issues in one shot. It also fails gracefully now: if it can't read a photo, you get a clear heads-up and can write the details yourself instead of being stuck.
Your councillor gets CC'd — every time
Reports now always go to your district councillor alongside HRM 311. Not optional, not buried in a setting.
Why does that matter? Because 311 has a queue, and councillors can escalate. They also use constituent reports as data — to push for road budgets, track patterns, and hold departments accountable. Getting your issue in front of your elected rep is half the value.
A live map of every issue
There's now a live issue map covering all of HRM, broken down by district. You can see what's been reported near you, what's still open, and what's already been fixed — without filing anything yourself.
Councillor scorecards
The scorecards page tracks how each district's councillor is responding: response rates, resolution rates, and average time to respond. It's public, it updates as reports come in, and it's independent — not an HRM product.
Transparency is a feature. If your councillor is fast, you'll see it. If they're not, you'll see that too.
Resolved issues clear off the map
When an issue gets marked resolved, it drops off the map — so the map only ever shows what still needs attention. Nothing's deleted: the report stays in the reports feed, now marked Resolved, so there's always a public record of what got fixed and when.
Fresh problems stay loud on the map; fixed ones move to the history. It keeps the map from turning into a graveyard of old tickets.
What's next
More reports, more districts lighting up, and tighter routing so the right authority gets the right issue every time. If you live in Halifax, Dartmouth, Bedford, Sackville — anywhere in HRM — and something near you is busted:
Report it now. Takes about 60 seconds, no account needed. Help us get past 50.