Bus stops are community infrastructure — broken shelters, shattered glass, and damaged benches reflect poorly on Halifax and make transit less safe and accessible.
HRM and Halifax Transit respond to bus stop damage, but they need to know about it.
What to Report
Broken or missing bus shelter panels: (glass or plastic)
Damaged benches: (splinters, broken seating)
Graffiti on shelters
Unsafe conditions: (sharp edges, glass, sharp metal)
Missing signage or route information
Shelter collapse or severe damage
How to Report
Best way: Report on SolveHFX
Take a photo of the damage
Pin the exact bus stop location
Note the route number if you know it
Describe the hazard
Direct to Halifax Transit:
Email: halifax.transit@halifax.ca
Phone: 311 or [311.halifax.ca](https://311.halifax.ca)
Response Times
Severe safety hazard: (broken glass, sharp edges): 3-5 days
General damage: 1-3 weeks
Graffiti removal: Included in regular maintenance
Pro Tips
1. Include the route number: "Bus stop for Route 7 at Spring Garden and South"
2. Note if it's busy: "High-traffic stop with elderly and students" = higher priority
3. Mention transit dependence: "This is a key stop for seniors in the area" gets attention
4. Report accessibility issues: "Bench is missing, makes it unsafe for elderly to wait"
Report bus stop damage now — improve transit for everyone.